Frequently Asked Questions

Learn everything about TagPay, from recharges to toll deductions and troubleshooting.

Common Questions About TagPay

TagPay is an electronic toll collection system using RFID technology that allows automatic deduction of toll charges at toll plazas. You save time and avoid cash handling.

Recharge via UPI, Debit/Credit Cards, Net Banking, or mobile wallets. Your wallet balance updates instantly, and SMS notifications are sent for every transaction.

No. Each TagPay is linked to a single vehicle's registration number. Multiple vehicles require separate TagPays.

You will receive SMS notifications for every transaction and low balance alerts. You can also check balance via the Rogerpay website.

Contact Rogerpay support immediately. Pay cash temporarily if required. Your TagPay will be reactivated and balance adjusted.

Yes. TagPay uses bank-grade encryption protocols to secure all transactions.

Tips for a Smooth TagPay Experience

Maintain Balance

Keep sufficient balance in your TagPay wallet to avoid delays at tolls.

Check Alerts

Enable notifications to receive updates for low balance and transactions.

Troubleshooting

In case of issues at tolls, contact Rogerpay support immediately for assistance.